An update to Support Dynamo has been released which updates you to version 1.10.30. All Support Dynamo users should see an update notification in their WordPress > Plugins page shortly. To update to the latest version go into the plugin and select Support and if your account is “active” you will be prompted to update.
Alternatively, you can login to your PluginDynamo.com account and download the updated version manually.
New In v1.10.30
Canned Response Quick View drop down menu width fixed.
More details added to log file about tickets by email process
Resolved issue where Knowledge base articles where showing in some users blogs
Browse Knowledge base stylesheet tweaks
Added ability to select what articles feature on your support system front page
Knowledge base views now sort by views in the support dashboard stats + email report
Updated ticket by email system to avoid duplicate comment issue
Fixed issue where a role wasn’t deleting properly
IMPORTANT NOTE: If you experience any account or update errors after updating to version 1.10.30, be sure to go to the account tab and just click on update e-mail to refresh your account status with the server.
As always let us know if you have any issues, open a Support ticket and our staff will be more than happy to help you.