An update to Support Dynamo has been released which updates you to version 1.10.50.
New In v1.10.50
New feature, Attachments by email – Now customers can email in attachment (jpg, jpeg, bmp, gif, png, txt and doc) files.
Updated outbound email headers for support for new outlook.
Username – allows you to choose to use customers email or display name if Support Dynamo has to create an account for a user.
Improved Front End Support Portal navigation, you can now directly link to the new ticket page, knowledge base etc also supports browser back + forwards on ajax calls.
Improved tickets by email processing.
IMPORTANT NOTE: If you experience any account or update errors after updating to version 1.10.50, be sure to go to the account tab and just click on update e-mail to refresh your account status with the server.
All Support Dynamo users should see an update notification in their WordPress > Plugins page shortly. To update to the latest version go into the plugin and select Support and if your account is “active” you will be prompted to update.
Alternatively, you can login to your PluginDynamo.com account and download the updated version manually.
As always let us know if you have any issues, open a Support ticket and our staff will be more than happy to help you.