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Support Dynamo


What Is Support Dynamo?

Tick Management - Support Dynamo

Manages Support Requests Straight From Your WordPress Admin Area

Support Dynamo is the most advanced WordPress Support & Ticket System Plugin on the market through PluginDynamo.com and SupportDynamo.com – especially when you consider the built-in Customer Interaction Manager (CIM). Manage your support and customers straight from inside your WordPress powered site like never before. Your visitors can submit support tickets via Email or through your very own Customer Support Portal (CSP). Support Dynamo makes it easy to quickly browse, view, sort and reply to support requests without leaving your site or your WordPress admin area. With your visitor’s information right in front of you, powered by Support Dynamo’s very own Customer Interaction Manager (CIM), you or your support team can provide up to the minute, detailed responses to all of your support tickets.

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Reporting & Analytics - Support Dynamo

Get Reports & Analytics On How Your Customers Interact With Your Support Staff

If you find your visitors are asking the same questions over and over again, quickly turn a ticket into a knowledge base article with a single click of your mouse using Support Dynamo’s Knowledge Management System (KMS). Anyone can have a high quality, dynamically searchable Knowledge Base for all of the common questions without the need to link visitors and customers to a 3rd party site. You can create additional Knowledge Base articles just as you would any other content under the “Knowledge base” post type to create a seamless and searchable Knowledge Base experience for your customers.

Support Dynamo provides a seamless system where your customers can open and reply to Support Tickets all through email. Non-customers will be auto sorted inside Support Dynamo when integrated with one of the supported eCommerce or Membership Plugins like WishList Member.

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Plans & Pricing

Here you can find the current plans & pricing for Support Dynamo:

  • Recurring Billing
  • Plugin Usage
  • Authorized Support Agents
  • Ticket Management
  • Reports & analytics
  • Knowledge Management System
  • Customer Support Portal
  • Role manager
  • Quick View/Reply
  • Ticket Options Mets Box
  • Dashboard Widget
  • Customer Interaction Manager (CIM)
  • Tickets By Email
  • Canned Responses
  • Ticket/User Notes
  • Closed Support Option
  • Integrations
  • Visitor Feedback
  • Bug Reports
  • Ticket Attachments
  • Plugin Updates
  • Premium Support
  • Priority Level Support
  • Developer License
    *Only Available With Pro Unlimited Site Plans
  • 1 Site License
  • Unlimited Site License

Basic Plans

Pro

  • Never
  • Lifetime
  • Unlimited
  • 1 Year
  • 1 Year
  • 1 Year
  • 1 Year
  •  - -
  • $199One TimeSign Up »

60 Day Guarantee

ClickBank is a registered trademark of Keynetics Inc., a Delaware corporation. SupportDynamo.com is not affiliated with Keynetics Inc. in any way, nor does Keynetics Inc. sponsor or approve any SupportDynamo.com product. Keynetics Inc. expresses no opinion as to the correctness of any of the statements made by SupportDynamo.com in the materials on this Web page. This site and the products and services offered on this site are not associated, affiliated, endorsed, or sponsored by WordPress, nor have they been reviewed tested or certified by WordPress.

User Based Reviews

to leave a review
M Scott Schaffernoth
posted on April 2nd, 2013

It's Time to Consider Using Your WordPress Site As Your Support System

When you think about the power, flexibility, and convenience of leveraging your existing WordPress site as the host for your Customer Support System, it makes a lot of sense. Why bother with yet another, separate tool or service, when you can self host everything you need for support right in your existing WordPress database? There may be other support plugins for WordPress out there, but none of them offer the rich features of Support Dynamo. Even better: Support Dynamo has a package and payment plan that fits your businesses specific needs. Check out Support Dynamo today!

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